NCS 5 year Strategic Plan

Northcoast Children’s Services

Strategic Goal Framework 2013-2018

Goal I:   Within the context of each Head Start and Early Head Start family’s culture, enrolled children will demonstrate progress in healthy social, emotional, physical, and cognitive development and in the achievement of social competence.

Objective A:          Provide an individualized, responsive and inclusive educational approach for children of all abilities and cultures that promote optimum opportunities for the healthy growth, learning and development of infants, toddlers, and preschoolers.

Objective B:          Provide opportunities appropriate screenings for all children in the areas of health, dental health, nutrition, growth & development, and provide referrals and follow-up for prevention, intervention and services.

Objective C:          Provide child, family and staff environments that are safe and healthy, adaptive and lead to the accomplishment of the Head Start mission, objectives and tactics.

Objective D:          Monitor all activities, including finance, on an ongoing basis to insure mission, objectives, tactics and standards are being fully met.

Goal II:  Working in partnership with Head Start and Early Head Start, enrolled families will demonstrate the ability to identify their strengths, fulfill basic needs and therefore be able to establish and meet their personal and family goals.

Objective A:          Parents and Families who identify food as a concern will access food resources

Objective B:        Parents and Families will extend their children’s learning by engaging in educational activities with their children

Objective C:        Children’s language skills will improve with improved attendance

Objective D:        NCS will collect, analyze and report data on PFCE outcomes that will drive decision making and strategic planning

Goal III:  Head Start/Early Head Start will provide training opportunities to support staff in professional development and educational goals in order to maintain highly qualified staff. 

Objective A:          Support staff in their educational goals as child development professionals

Objective B:          Employ evidence based curriculum and teaching support practices

Goal IV:  Head Start and Early Head Start staff will work in partnership with the community to promote and advocate for a continuum of family-centered and supportive services.

Objective A:         Partner with communities and community services to promote continuity and opportunity through referrals, networking and family and child advocacy.

Objective B:          Provide the Policy Council, Board of Directors, parents and staff with information, and opportunities for the HS/EHS community to promote the successful delivery of NCS services.

 

FIVE YEAR STRATEGIC GOAL ACTION PLAN

Goal Framework for 2013- 2018

Goal I:                  Within the context of each Head Start and Early Head Start family’s culture, enrolled children will demonstrate progress in healthy social, emotional, physical, and cognitive development and in the achievement of social competence.
Objective A:           Provide an individualized, responsive and inclusive educational approach for children of all abilities and cultures that promote optimum opportunities for the healthy growth, learning and development of infants, toddlers, and preschoolers.
Program Impact: Children gain school readiness skills to prepare them for future success
Year Action Plan Who When Expected Outcomes Progress
Years 1-5 Provide ongoing education and professional development opportunities to promote quality teaching and learning environments CD staff Fall 2014 – Spring 2018 Increase in DRDP & CLASS Scores Years 1-3 activity completed, DRDP& CLASS scores increased
Years 1-5 Provide focused training to increase CLASS scores in areas identified with lower than target scores CD staff Fall 2014 – Spring 2018 Increase in CLASS scores Years 1-3 activity completed, CLASS Scores increased in targeted area
Years 1-5 Provide focused training to increase DRDP scores in areas identified with lower than target scores CD staff Fall 2014 – Spring 2018 Increase in DRDP Scores Years 1-3 activity completed, DRDP target measures increased
Years 1-5 Provide monitoring and meaningful supervision to promote the development of teaching skills CD staff

Supervisors

Fall 2014 – Spring 2018 Increase in DRDP & CLASS Scores Years 1-3 activity completed, DRDP& CLASS scores increased
Years 1-5 Explore and implement new evidence based curriculum and support services  (TLC, HOVRS, PIWI) CD staff Fall 2014 – Spring 2018 Increase in DRDP scores Years 1-3  activity completed, DRDP& CLASS scores increased
Years 1-5 Provide mentoring opportunities for insightful skill development (TLC) CD staff Fall 2014 – Spring 2018 Increase in DRDP & CLASS Scores Years 1-3 activity completed, DRDP& CLASS scores increased
Goal I
Objective B:            Provide opportunities appropriate screenings for all children in the areas of health, dental health, nutrition, growth & development, and provide referrals and follow-up for prevention, intervention and services.
Program Impact:  Healthy children are ready to learn and poised for success in school
Year Action Plan Who When Expected Outcomes Progress
Year 1 Update Health Services work & monitoring plan CS Director, Health Mgr Fall 2014 Completed plan Year 1 Activity completed. Plan in place
Year 1-2 Work with Health advisory to increase completion rates of required screenings by Medical staff (TB, Hearing & Vision Screenings) Health Staff

Community partners

Fall 2014 – Spring 2015 – Ongoing Increase in completed required screenings Year 1&2 activity completed.   Collaborative plan in place – advocating with MD
Year 1-2 Design & implement Dental Health Curriculum CD/Health staff Fall 2014 – Spring 2015 Reduction in severe dental issues

Increase in completed dental screenings

Year 1-2 activity completed –  Curriculum developed & parent ed begun
Year 1-3 Work with community partners to increase local capacity for dental treatment. Health staff/ Exec Dir Fall 2014 – Spring 2016 Increase in completed dental screenings Years 1-3 activities completed.  Collaborating with community groups to increase capacity
Year 2-4 With support from community partners, provide dental screenings in our centers Health/CD staff Fall 2015 – Spring 2017 Reduction in severe dental issues

Increase in completed dental screenings

Years 2-3 activity completed.   Dental Screenings are completed in our centers
Year 5 Assess efficacy of implemented dental services and improvements needed Health staff Fall 2018 Reduction in severe dental issues

Increase in completed dental screenings

Goal I
Objective C:            Provide child, family and staff environments that are safe and healthy, adaptive and lead to the accomplishment of the Head Start mission, objectives and tactics.
Program Impact:   Children will have access to quality, safe preschool programs
Year Action Plan Who When Expected Outcomes Progress
Year 1 Update Safe Environments work plan & monitoring checklists CS Director Fall 2014 Completed plan & checklists Year 1 activity completed – work plan & checklists updated
Year 2-5 Assess efficacy of health & safety monitoring checklists & procedures.  Revise process as needed CD staff & Facilities staff Fall 2015 Reduction in safety & supervision issues at sites Years 2 -3 activity completed – Checklist revised & safety issues rectified
Year 1 Update Emergency preparedness procedure, protocol, and resources binders.  Train staff. CS director Fall 2014 – Spring 2015 Completed plan & training sign in Year 1 activity completed – Binder, training, and site plans completed
Year 1-2 Assess progress in maintaining safe & healthy environments. CD staff & Facilities staff Fall 2014 Reduction in safety & supervision issues at sites Year 1-2 completed – safety issues rectified & actively monitored
Year 3 Update plan according to assessment data CD staff & Facilities staff Fall 2016 Reduction in safety & supervision issues at sites Year 3 – Safety and Supervision monitoring assessed, procedures revised and implemented
Year 4 Implement updated plan.  Train staff on changes CD staff & Facilities staff Fall 2017 Reduction in safety & supervision issues at sites
Year 5 Re -Assess progress and efficacy of systems CD staff & Facilities staff Fall 2018 Reduction in safety & supervision issues at sites
     
Goal I
Objective D:           Monitor activities, including finance, on an ongoing basis to insure mission, objectives, tactics and standards are being met.
Program Impact:  Increase Program quality and continuous improvement
Year Action Plan Who When Expected Outcomes Progress
Year 1 Update monitoring plan & disseminate to staff responsible for monitoring activities. Mgmt Fall 2014 Completed monitoring plan Year 1 completed – monitoring plan shared
Year 2 Assess Data collection methods & monitoring tools – Revise as needed Mgmt Fall 2015 Assessment narrative – updated plan Year 2 completed. Forms and procedures refined.
Year 2 Expand Child Plus data collection and entry Mgmt Fall 2015 Increase in available data Year 2 in completed.   Increased data entry and reporting options.
Year 3 Update Data collection tools & monitoring plans – Utilize DRDP 2015 and DRDP Tech along with the Learning Genie tool. Mgmt Fall 2016 Increase in available data Year 3 in process.

Data collection and monitoring plans in final stages of revision

Year 4 Implement plan changes Mgmt Fall 2017 Increase in available data
Year 5 Re – assess monitoring systems for efficacy Mgmt Fall 2018 Increase in available data
Year 1 Research new HR & payroll systems Fiscal/HR directors Fall 2014 Increased efficiency Year 1 completed – systems explored for efficacy
Year 2 Purchase & train on new systems Fiscal/HR directors Fall 2015 Increased efficiency Year 2 complete.  Abila modules purchased and HR/Acct staff trained.
Year 3 Implement new systems Accting & Admin svcs Fall 2016 Increased efficiency Year 3 in process – Abila modules in process of being implemented.
Year 4 Assess efficacy of systems Accting & Admin svcs Fall 2017 Increased efficiency
Year 5 Modify systems as needed Accting & Admin svcs Fall 2018 Increased efficiency
Goal II:                 Working in partnership with Head Start and Early Head Start, enrolled families will demonstrate the ability to identify their strengths, fulfill basic needs and therefore be able to establish and meet their personal and family goals.
Objective A:         Parents and Families who identify food as a concern will access food resources
Program Impact:  Family Well Being:  Parents and families are safe, healthy and have increased financial security
Year Action Plan Who When Expected Outcomes Progress
Year 1 Develop resources for families with food insecurity FSS Staff Fall 2014 Increase in referrals & services accessed Year 1 completed – resources developed & accessed
Year 1 -5 Train staff about resources for families with food insecurity FSS Staff Fall 2014- 2018 Increase in referrals & services accessed Years 1-3 completed – staff trained & referrals increased
Year 1-5 Assess availability and family access to food resources FSS Staff Fall 2014 – 2018 Increase in referrals & services accessed Years 1-3 completed – Referrals  & access increased – Developed food budgeting resources to prevent ongoing insecurity
Goal II
Objective B:        Parents and Families will extend their children’s learning by engaging in educational activities with their children
Program Impact: Parents and Families observe, guide, promote, and participate in the everyday learning of their children at home, school and in their communities.
Year Action Plan Who When Expected Outcomes Progress
Year 1 -2 Develop “in kind” materials that promote parent involvement in developmentally appropriate activities that support school readiness goals FSS Staff Fall 2014 In kind materials Year 1-2 completed – revised in kind materials created
Year 1-2 Train parents and staff on the new materials FSS Staff Fall 2014 – Spring 2015 Increase in in kind hours and DRDP scores Year 1-2 completed – parents and staff trained, DRDP scores increased in targeted measures.
Year 3 Assess efficacy of materials, data and data collection systems.  Revise as needed FSS Staff Fall 2016 Increase in DRDP scores Year 3 completed.  Inkind materials are working well to engage families in developmental activities aligned with SRG
Year 4 Update materials and data collection system according to needs identified in assessment information FSS Staff Fall 2017 Increase in DRDP scores
Year 5 Train on & implement new materials & systems FSS Staff Fall 2018 Increase in DRDP scores
Goal II
Objective C:      Children’s language skills will improve with improved attendance
Program Impact: Parents and Families observe, guide, promote, and participate in the everyday learning of their children at home, school and in their communities.
Year Action Plan Who When Expected Outcomes Progress
Year 1 Develop a support plan for families with low attendance FSS Staff Fall 2014 Attendance plan materials Year 1 completed – attendance support strategy created
Year 2 Train on & Implement attendance support plan FSS Staff Fall – spring 2015 Increase in DRDP measures # Year 2 completed – plan implemented, DRDP scores increased
Year 2-5 Provide information and linkages to community programs FSS Staff Fall 2014 Increase in information provided Years 1 -3 completed, families receive information about community educational programs.
Year 3 Assess efficacy and update attendance support plan FSS Staff Fall 2016 Increase in DRDP measures # Year 3 completed – children with attendance issues receive backpack with developmental activities and support to remove barriers to attendance.
Year 4- 5 Train on & implement updated attendance support plan FSS Staff Fall 2017 – 2018 Increase in DRDP measures #
Goal II
Objective D:      NCS will collect, analyze and report data on PFCE outcomes that will drive decision making and strategic planning
Program Impact: Data Driven Strategic Planning will Impact All Family Engagement Outcomes
Year Action Plan Who When Expected Outcomes Progress
Year 1 Revise PCFE goals with data collection in focus FSS director Spring 2014 Completed PCFE goal sheet Year 1 completed – PCFE goals revised
Year 1-2 Assess data collection and tracking systems & analyze trends FSS director Fall 2015 Narrative/ self-assessment Year 1 completed – Year 2 in  process  – data collection being  analyzed & revised
Year  2-3 Update forms for data collection & data entry needs FSS staff Fall 2015 Updated forms Year 2 -3 completed.    – forms revised and increased data entry in the child plus system.
Year 2-3 Train staff on new data collection forms FSS staff 2015/16 Increase in support services provided Year 2 -3 completed  – training Fall 2015
Year 4 Assess program strengths & areas for improvement FSS staff Fall 2017 Increase in support services provided
Year 5 Update plan based on assessment data FSS staff Fall 2018 Increase in support services provided
Goal III:               Head Start/Early Head Start will provide training opportunities to support staff in professional development and educational goals in order to maintain highly qualified staff. 
Objective A:           Support staff in their educational goals as child development professionals
Program Impact:  Increase quality teaching and available qualified staff members
Year Action Plan Who When Expected Outcomes Progress
Year 1 Identify educational needs, assess tracking system CS Director Fall 2014 Tracking system Year 1 completed – tracking system created, ed needs assessed
Year 1 Advocate for additional local classes to allow teachers to obtain infant toddler qualifications CS Director Winter 2014 Additional classes offered in course catalog Year 1 completed – additional I/T coursework being offered
Year 2 Develop & implement  tracking system CS Director Spring 2015 Tracking system Year 2 completed – tracking system in place.
Year 3 Assess & update systems as needed CS Director Spring 2016 Tracking system Year 3 in process.  Assessed tracking system.  In process of updating system.
Year 4 Implement updated systems CS Director Fall 2017 Tracking system
Year 1 -5 Offer support services, including financial assistance, schedule flexibility, and tutoring,  for staff working towards their ECE degree CS Director Fall 2014 – 2018 Additional qualified staff available Year 1&2 completed – additional support given, teachers working on qualifications
Year 1-5 Assist staff in obtaining and maintaining their permit CS Director Fall 2014 – 2018 Additional qualified staff available Years 1-3 completed – additional support given, teachers working on permits
Year 2 -5 Support teachers in accessing additional coursework CS Director Spring 2015 – 2018 Additional qualified staff available Year 2 -3 completed – staff enrolled in coursework
Year 1 -5 Identify & offer online classes CS Director Fall 2014 – 2018 Additional qualified staff available Years 1-3 completed – online classes identified and offered
Year 2-5 Update technology at sites to allow for additional distance learning opportunities CS director

IT

Fall 2015 – 2018 Additional qualified staff available Year 2 -3 completed.  Technology updated.  Staff has email and access to computers for training.
Goal III
Objective B:            Employ evidence based curriculum & teaching support practices
Program Impact:  Children will demonstrate increased skill development and Staff will demonstrate increased skills and improved teaching practices
Year Action Plan Who When Expected Outcomes Progress
Year 1 Receive training on HOVRS, TLC, PBC, PIWI CD Staff Winter 2014 Documentation of training Year 1 completed – training completed
Year 2 Pilot a TLC mentor teacher group CD Staff Fall 2015 Increased CLASS & DRDP scores Year 2 completed.  Pilot project group
Year 3 Assess TLC pilot implementation, expand implementation to additional teaching groups CD Staff Fall 2016 Increased CLASS & DRDP scores Year 3 in process – assessment to take place after final DRDP scores in
Year 4 Assess efficacy of TLC methods and delivery CD Staff Fall 2017 Increased CLASS & DRDP scores
Year 5 Adjust and implement changes CD Staff Fall 2018 Increased CLASS & DRDP scores
Year 1 Train HV on HOVRS & PIWI CD Staff Winter 2014 Increased DRDP scores Year 1 completed – HV training completed
Year 2 Develop & Implement HOVRS & PIWI CD Staff Fall 2015 Increased DRDP scores Year 2 completed –
Year 3 Assess efficacy of HOVRS & PIWI CD Staff Fall 2016 Increased DRDP scores Year 3 in process –
Year 4 Adjust & implement changes according to assessment needs CD Staff Fall 2017 Increased DRDP scores
Year 5 Assess efficacy of HOVRS & PIWI changes CD Staff Fall 2018 Increased DRDP scores
Goal IV:                 Head Start and Early Head Start staff will work in partnership with the community to promote and advocate for family-centered and supportive services.
Objective A:           Partner with community services to promote continuity and opportunity through referrals, networking and family and child services.
Program Impact:  Families will gain life skills, community connection and increase self sufficiency
Year Action Plan Who When Expected Outcomes Progress
Year 1 Assess current community partnerships & needs Mgmt Spring  2014 Community needs assessment Year 1 completed – community assessments completed
Year 2 Update family services/community needs assessment/community partnerships FSS Director / Mgmt Fall 2015 Narrative / Community needs assessment/ parents access to services – referral documentation Year 2 completed – community assessments completed & partnerships strengthened
Year 3 Implement changes in family services/ community partnership plan FSS staff Fall 2016 Narrative / Community needs assessment/ parents access to services – referral documentation Year 3 completed – community assessments completed & partnerships strengthened
Year 4 Assess efficacy of changes & update plan FSS Director / Mgmt Spring 2017 Narrative / Community needs assessment/ parents access to services – referral documentation
Year 5 Implement plan updates FSS staff Fall 2017 Narrative / Community needs assessment/ parents access to services – referral documentation
Objective B:    Provide the Policy Council, Board of Directors, parents and staff with information and opportunities for the HS/EHS community to promote the successful delivery of NCS services.
Program Impact:  Continuous program improvement & meeting community needs for child development services
Year Action Plan Who When Expected Outcomes Progress
Year 1 Assess program planning & governance systems, community needs HS/EHS Director

PC/ BOD

Spring  2014 Enrollment – Additional children being served Year 1 completed – assessment completed
Year 1 Identify program needs and program plan options for restoration of sequestration funds HS/EHS Director

PC/ BOD

Spring  2013 Enrollment – Additional children being served Year 1 completed – restoration needs identified based on community needs
Year 2 Implement restoration program plan HS/EHS Director

PC/ BOD

Fall 2014 Enrollment – Additional children being served Year 2 completed – restoration of slots & increase in children being served
Year 2 Evaluate program plan, community needs & update program plan according to community needs & self-assessments HS/EHS Director

PC/ BOD

Spring 2015 Enrollment – Neediest children being served Year 2 completed – program plan developed based on community needs and self-assessment.
Year 3 Implement updated program plan HS/EHS Director

PC/ BOD

Fall 2015 Enrollment – Neediest children being served Year 2 completed – program plan implemented based on community needs and self-assessment.
Year 3 Evaluate program plan, community needs & update program plan according to community needs & self-assessments HS/EHS Director

PC/ BOD

Spring 2016 Enrollment – Neediest children being served Year 3 completed – program plan developed based on community needs and self-assessment.
Year 4 Implement updated program plan HS/EHS Director

PC/ BOD

Fall 2016 Enrollment – Neediest children being served
Year 4 Evaluate program plan, community needs & update program plan according to community needs & self-assessments HS/EHS Director

PC/ BOD

Spring 2017 Enrollment – Neediest children being served
Year 5 Implement updated program plan HS/EHS Director

PC/ BOD

Fall 2017 Enrollment – Neediest children being served
Year 5 Evaluate program plan, community needs & update program plan according to community needs & self-assessments HS/EHS Director

PC/ BOD

Spring 2018 Enrollment – Neediest children being served
Year 2-5 Improve information provided on the NCS webpage HS/EHS Director Fall 2014 – Spring 2018 Updated info available to public and staff Year 2 -3 completed – information on webpage updated with current annual report